Returns & Exchanges

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, we kindly ask that your item be in the same condition that you received it; with all original tags and labels attached and intact. 

For hygienic reasons, all swimwear must be tried on with underwear, and the hygiene liner must not be removed. We reserve the right to deny a return if items are returned used, soiled, worn or damaged (this includes perfumes, make-up, tanning marks and excessive hair).

We do not offer refunds for change of mind. All sales are final. 

To start a return, you can contact us at hello@ailuswim.com with your Order Number and inform us the reason for return. 

*Please note -  Original shipping charges are non-refundable. Customers are also responsible for the return shipment fee. 

EXCHANGES

We do not offer exchanges as we cannot guarantee that the item or size you require will be in stock once we receive your return. We can process a store credit for you, which can then be used to repurchase from our website.